Professional Sewer Repairs You Can Trust

I don't even know where to begin - my experience with Pro Drain Tech's was outstanding when me and my family were in a bind with a collapsed/ruined sewer line. From the estimate/assessment from Rodney, dealing with logistics and billing with the main office admin, to coordinating and getting updates from the foreman and crew, every single interaction was positive, every person was knowledgeable, and kind. This company has clearly set up culture and structure that focuses on ensuring customers feel valued, but also safe and comfortable having work done for them. My house sewer line collapsed, which is never something you expect or want to experience as a young family, and Pro Drain Techs were able to maneuver around timelines and get our house back to normal within a matter of a couple of weeks, despite high demand. From me and my family - thank you to the team here, every interaction we had was positive, and while I truly hope I never do have to experience a sewer line replacement again, if I do, it will be with Pro Drain Techs.

Very professional, knowledgeable, capable and they were a critical component dealing with Epcors incompetence and persistent errors.

Pro Drain was amazing. From the initial scope, to pouring the cement upon completion. They answered all my questions and went over and above great customer service. Would not hesitate to recommend them to anyone.

The crew that replaced my sewer line via "burst" were excellent ! Informed me when the were arriving and leaving.And kept me up to date with what was being done.Left the site nicely cleaned up also. Job well done!!

Rodney was exceptional and provided top notch service. Thank you!

Having pipes burst is awful. Fortunately we were referred to Pro Drain Techs from our friends and they made it so smooth and easy. Leatte, on the phone was very informative and told me everything I needed to do on my side and when and how to apply for the backwater grant. Rod was the first guy to come out to give us the estimate, he is a gem! He was so kind to my 4 year old that wanted to be a part of everything. Nice, knowledgeable and patient (I panicked a bit, but he reassured me it would be okay), and it was. Jessy, Keiffer and Steve that performed the open and installation were so nice. Everyone was just so compassionate and accommodating. It made such a bad situation fantastic. They really helped us get the best plumbing changes and backwater valve at a decent price. The owner was very helpful in making it work for our family. I will recommend this company to everyone that will listen 🙂

Thanks for all your hard work... you guys are amazing and fast thanks again

Just had Pro Drain Techs install a liner into an old (1948) clay tile sewer line. Everything from the initial camera inspection to the liner installation was handled in a professional and courteous manner. Project was completed in accordance with plan and on budget. Since all work took place from a basement bathroom, the crew under Steve’s and Jesse’s direction took extra care in ensuring all travel areas were protected from damage and work areas were swept clean while project was in progress. I would highly recommend this company for liner installation.

Our experience began with Rodney coming to scope the drain. He was absolutely wonderful and full of valuable information. Once we contacted the office, Liette took charge. She arranged all of the site visits and work, assisted us with grant applications arranged the inspection and kept us informed at all times. The site workers, under the supervision of Steve and Dennis, were the most professional and polite tradesmen that we have encountered in ages. They were so careful to protect our home and property and kept the jobsite clean. We would highly recommend Pro Drain Techs to anyone, anytime! Many Thanks to the Pro Drain Techs team!